Are there exit fees when switching?

If you’re on a variable tariff with no fixed end date, you typically won’t pay exit fees. For fixed tariffs, check your contract terms. Within 49 days of contract end, exit fees cannot be charged.

Is it easy to switch supplier?

Yes! We’ve made switching simple. Our online process allows you to get a quote, request a switch, and submit meter readings with ease.

Why can't I switch suppliers?

Various reasons might block a switch. Contact your current supplier to understand the issue and resolve it.

Can I switch energy supplier at any time?

Yes, but be aware of exit fees depending on your current tariff. Always review your contract terms before switching.

Could I save by switching business energy?

Yes, depending on your usage. Compare unit rates, standing charges, and total cost projections for better savings.

If I switch my small business energy online, what info do I need?

• Business address and name
• Energy usage
• Business type
• Company registration number (if LTD)
• Owner details

How do I compare small business energy suppliers?

Compare unit rates, standing charges, and total projected costs based on your actual or estimated energy usage.

Do your business energy quotes include VAT?

Online quotes exclude VAT. VAT is applied at the final stage. You can request VAT-inclusive quotes via live chat.

What should I do if I'm moving business premises?

If we already supply your current location, you can move with us. Otherwise, request a quote and we’ll handle the rest.

Should I stay if my old supplier offers a better deal?

Ask for full tariff details including unit rates, standing charge, and what tariff you’ll switch to after the promo ends.

How long will my switch take?

Switches typically complete within 5 days.

When does Modern Power send my statements?

If you have a smart meter, statements are monthly. If not, they are sent upon receiving readings or quarterly as estimates.