☰
Moving In Or Out
Moving doesn't have to be complicated. First Energy makes the transition smooth by helping you manage meter readings, set up or close your account, and avoid service disruptions — all with expert support.
Moving In or Out? We’re Here to Help
Whether you're starting fresh in a new property or closing the chapter on a previous location, First Energy ensures a smooth energy handover to avoid service disruption or billing issues. Learn more about the steps involved in both moving in and moving out below.
Just Moved In?
When you move into a new home or office, there are a few essential steps to take to ensure your energy supply is set up properly:
- Notify Us Early: Contact us before or as soon as you arrive to set up your account.
- Provide Your Meter Readings: Share your initial meter readings to avoid estimated billing.
- Choose Your Energy Plan: Select a suitable energy plan for your new home or business.
- Energy-Saving Tips: Ask us for recommendations on how to reduce energy consumption in your new space.
Moving Out?
When you’re leaving a property, there are important steps to take to ensure your energy account is closed correctly and final payments are made:
- Give Us Advanced Notice: Notify us at least 48 hours before moving out to ensure we have enough time to close your account properly.
- Record Final Meter Readings: Provide your final meter readings to avoid incorrect billing.
- Check for Overdue Payments: Ensure that your final bill has been paid in full to avoid future charges.
- Request a Final Bill: Ask us for a breakdown of your final bill, including any adjustments or refunds.